About Us
Since 2014, A.I.S. has been providing services to the field of analytics. Starting out locally in Wilmington, North Carolina, we have grown into offering our services nationwide. Our diverse background of experience allows us to offer repair, qualification, and calibration services to cover all the GMP/GLP and personal needs of modern analytical labs to keep our clients instruments running at top efficiency. We offer the highest quality services that meet and exceed manufacturers requirements, while offering competitive pricing and quick turn around times on repairs.
Our Promise
At A.I.S. we strive to provide the absolute best service possible, exceeding expectations, and going beyond initial repairs by checking in post-service, and backing up our work with a guarantee to leave every customer satisfied. We are a customer first company, being a small business competing with the manufacturers of the equipment we work on, we can offer quality, flexibility, quick response time, and affordability.
Quality- The quality of our services is what has kept us growing as a small business, offering an overall better experience, personally tailored to each customer.
Flexibility- We are able to work on a broad range of types and brands of equipment, covering an entire lab, as opposed to having to use multiple vendors.
Quick Response Time- We offer the fastest response time possible, usually within 48 hours, but even as soon as same day services depending on distance.
Affordability- When working with A.I.S. we only use the highest quality parts that meet or exceed OEM standards, but we have the freedom to explore options outside of the manufacturer, being able to pass savings onto the customer.